Privacy Policy

At The KnowYourMobile Store, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

Information We Collect

Personal Information When you visit our website or make a purchase, we collect certain personal information, including but not limited to your name, email address, billing and shipping address, phone number, and payment information.

Device Information We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site.

Order Information When you make a purchase or attempt to make a purchase through our site, we collect information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment
  • To communicate with you, respond to your inquiries, and provide customer support
  • To personalize and improve your shopping experience
  • To monitor and analyze trends, usage, and activities in connection with our website
  • To detect, prevent, and address technical issues

Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Shopify Payments

We use Shopify Payments to process payments. When you use Shopify Payments, your data is shared with Shopify to facilitate the transaction. Shopify adheres to industry standards for data security to protect your payment information. 

Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us at hello@knowyourmobile.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access beyond our control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The KnowYourMobile Store
hello@knowyourmobile.com